What exactly do we do?

We have only one rule:  The Buyer Rules!
Our market intelligence is geared toward a comprehensive knowledge of buyer needs, requirements, and expectations.  We aim to please.  We know the industry, we know market trends, we know our buyer’s competition.  We know.

We make it our business to represent our buyers excellently.  We are astute in assessing suppliers not only in terms of the capability of their management team but also in their efficiency and readiness to keep up with our standards of quality.  We pay close attention to their ability to source raw materials, their financial health, their commitment to food safety standards and to business ethics.  We never overlook the smallest steps to ensure product delivery is at its best.

We audit plants to ensure that international sanitation standards are followed.  We regularly inspect processing plants to gauge their compliance with environmental and social responsibility issues such as water disposal, child labor, minimum wage payments, mangrove destruction and replanting. We are committed to quality.

Another part of our service is making sure our buyers receive the utmost value for their money. At Mida Trade, we negotiate with the seller for the best price, shipment date, quality and traceability of the product.

We handle all the paper work for the execution of contracts, assuring our buyers of a problem-free delivery of their goods. We prepare all the paper work documenting the negotiation; we guarantee that all country requirements regarding food labeling and packaging are diligently followed; we make certain that the cargo is booked with trusted shipping lines; and we monitor stock production regularly to make sure the processing plants follow agreed schedule to meet deadlines.

Our Quality Control service is recognized as meticulous. We thoroughly inspect the final product to make sure size, form, color and cut comply with buyer specifications. We report all findings to our buyer. Our Quality Control staff, a QC kit neatly tucked in their backpack, will travel anywhere to ensure quality products are above par - truly the best QC staff in the world!

We witness the loading of of every single cargo, photograph each row being loaded into the reefer, ensure the temperature of the loading van is at least -18C, and make certain the cargo leaves on the day and time it is supposed to. No stone is left unturned to ensure that what is ordered is what is correctly and efficiently delivered.

All shipping documentation is prepared and checked for our buyer. We make sure that all documents are sent promptly in time for cargo arrival at destination, advise our buyer of other documents that may be needed, and we guarantee that payment is made on time and smoothly.

After the completion of the project, we get in touch with our buyer to follow-up if cargo has been received and if product was in good condition; we gather if our buyer is satisfied with the cargo and supplier performance, and pleased with Mida Trade’s overall service.